English
Welcome to Happy Hive Official Website. At Happy Hive, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit enquiries, register your child, or use our services.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect information you provide, including your full name, child's name and age, phone number, email address, home address, emergency contact details, payment information, and information sent through enquiry or registration forms, WhatsApp, or other communication channels. The current website forms collect only the fields displayed on each form; other details may be collected during enrolment or service delivery.
Our website forms also record IP address and browser user agent. Our hosting provider may record technical information such as browser type, device information, pages visited, and access times.
2. How We Use Your Information
We may use your information to respond to enquiries, support you, process student registrations and enrolments, share important programme updates, improve our services, maintain records, and meet legal requirements. Promotional messages and marketing campaigns are sent only where permitted and where you have chosen to receive them.
3. Cookies
The website may use cookies needed for features such as administrator sessions. If analytics or advertising tools are added, this policy will be updated to explain their cookies. You can manage cookies in your browser settings, although disabling them may affect some site features.
4. Sharing of Information
We do not sell, trade, or rent your personal information. Relevant staff may access submissions, which may also be sent to a staff email inbox. We may share necessary information with service providers such as website hosts, email and communication platforms, and, where used for our services, payment, CRM, marketing, or analytics providers. We may also disclose information when required by law or legal process.
5. Data Security
We take reasonable measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. No internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.
6. Children's Privacy
We collect information about children through parents or legal guardians for educational, operational, safety, and communication purposes. Please do not submit a child's information unless you are authorised to do so.
7. Third-Party Links
Our website may link to external websites or platforms, including WhatsApp. Their privacy practices are governed by their own policies, which we encourage you to review.
8. Your Rights
You may request access to or correction of your personal information, withdraw consent for marketing communications, or request deletion, subject to applicable legal and record keeping obligations. Contact us using the details below.
9. Changes to This Privacy Policy
We may update this policy as our services, legal requirements, or operations change. Updates will be posted here with a revised date.
10. Contact Us
Happy Hive (Intellectual Hive Sdn Bhd)
Website: happyhive.edu.my
Email: happyhivesk@gmail.com
Phone: 019-258 3969
Address: D-39-1, Block D, The Atmosphere, Seri Kembangan, 43300 Selangor, Malaysia.
Thank you for trusting Happy Hive.